Quick answers.
Clear expectations.

The working service area is the Kansas City metro on both the Missouri and Kansas sides, including Kansas City, Independence, Lee's Summit, the Northland, Overland Park, Olathe, Lenexa, Shawnee, and nearby communities. Final availability depends on the route and timing.

The first service offering covers same-day point-to-point runs, scheduled recurring routes, multi-stop business delivery, local order fulfillment, parts, supplies, and documents.

Submit the request with complete route and package details. The dispatch team will review it and follow up using your preferred contact method. A response-time guarantee is not offered in this first version.

Not through the standard request form. Do not submit regulated, hazardous, controlled, temperature-sensitive, or biohazard material until the business confirms the required licensing, training, insurance, and chain-of-custody procedures.

No. A request is not booked until Heartland Mile confirms availability, pricing, route details, and acceptance.

The planned network is for independent courier contractors, not employees. Each driver is responsible for understanding their tax, insurance, vehicle, and legal obligations.

Reliable cars, SUVs, minivans, cargo vans, and pickup trucks may fit different routes. Vehicle needs vary by package and client.

No. An application is an expression of interest. Route opportunities depend on eligibility, business demand, location, vehicle fit, performance, and availability.

The dispatch team reviews your information and may contact you for verification, screening, onboarding details, or next steps. Never send sensitive identity documents unless you are using a verified secure process.